Washington DC Amtrak Station (WAS)

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Washington DC Amtrak Station (WAS)

The Washington DC Amtrak Station is located at 50 Massachusetts Avenue NE, Washington, D.C. 20002-4214, and it is a busy and important travel hub in the nation’s capital. It serves Amtrak trains, commuter rails like MARC and VRE, and the local Metro system, making it easy to connect to many destinations. The station offers spacious waiting areas, many shops and restaurants, and modern facilities to make travel comfortable. Ongoing improvements are being made to handle more passengers and make the experience smoother for everyone. This guide will help you navigate and enjoy all that Washington Union Station has to offer during your travels.

Amtrak Washington Union Station – Location and Contact Details

The Union Station in Washington, DC is located at 50 Massachusetts Avenue NE, Washington, DC 20002-4214. If you are looking to get in touch with Washington Union Station Amtrak, then you can easily reach out by visiting the customer service desk or contacting their main support number for assistance.

Amtrak StationUnion Station
Station CodeWAS
Address50 Massachusetts Avenue NE, Washington, DC 20002-4214
Contact Number1-800-872-7245
Ticket Office HoursMonday to Sunday: 6:30 AM – 9:30 PM
Amtrak Official Websitewww.amtrak.com
Facebook Pagewww.facebook.com/Amtrak
Instagram Handlewww.instagram.com/amtrak
X (Twitter)x.com/Amtrak
YouTube Channelwww.youtube.com/amtrak

Train Routes served by the Amtrak Washington Union Station

The Amtrak Washington Union Station is a major rail hub served by a variety of Amtrak routes connecting the Northeast, Midwest, and Southern United States:

East Coast Routes

Midwest and South Routes

  • Floridian – It is an Amtrak long-distance train running daily between Chicago and Miami, passing through Washington, D.C., and Tampa.
  • Cardinal – Long-distance route to Chicago.
  • Carolinian – Travels south to North Carolina.
  • Crescent – Runs south from Washington, D.C. to New Orleans.
  • Palmetto – Connects Washington, D.C. to southern cities, including Charleston, SC.
  • Silver Meteor – Long-distance service to the South.

Note: Washington Union Station serves as a critical transit point with extensive regional and long-distance train connections to cities throughout the Northeast, Midwest, and South. 

Washington D.C. Amtrak Stations and Route Map

All Amtrak stations situated across the United States.

Arrivals and Departures Schedule at Washington DC Amtrak Station

Here’s the most up-to-date schedule for arrivals and departures at Washington Union Station Amtrak, designed to help you plan your trip smoothly and with confidence.

Arrivals Schedule:

  • Acela Express arrives multiple times daily, including approximate times like 8:25 AM, 10:28 AM, 4:15 PM, and 7:30 PM.
  • Northeast Regional trains arrive frequently with common times around 6:23 AM, 9:20 AM, 1:02 PM, and 5:45 PM.
  • The Silver Meteor long-distance trains arrive daily, with arrival times generally spread from late morning through evening.
  • Other long-distance trains, such as Crescent, also arrive daily at varying times.

Departures Schedule:

  • Acela Express departs multiple times daily, including early morning at 5:05 AM, mid-morning at 10:32 AM, and afternoon at 4:12 PM.
  • Northeast Regional departures are frequent, with trains leaving at times such as 6:15 AM, 10:45 AM, 2:00 PM, and 6:23 PM.
  • Silver Meteor, Floridian, Crescent, and other long-distance trains depart daily, typically from mid-morning through evening.

How to Check Amtrak Real-Time Arrivals and Departures?

  • Visit Amtrak.com: Use the “Train Status” feature by entering train number, route, or station for real-time updates.
  • Download the Amtrak App: Check live train status, get notifications, book tickets, and view gate info on mobile devices.
  • Check Station Displays: Look at arrival and departure monitors and listen for announcements at the station.
  • Call Amtrak Customer Service: Dial 1-800-USA-RAIL (1-800-872-7245) for help and schedule information. 
  • Use Google Maps Train Tracker: Track trains in real-time on an interactive map showing live locations and estimated arrival times.

Note: These easy methods provide accurate and current train schedule information to help you plan smoothly.​

Services and Features Available at Union Station Washington DC

Here at Washington D.C. Union Station, passengers can enjoy a range of services that make their journey as smooth as possible.

  • Staffed Station: Washington DC Amtrak Station is fully staffed with customer service representatives to assist travelers at all hours. Staff members provide information, ticket assistance, and support for a smooth travel experience.
  • ATM Available: The station offers conveniently located ATMs for cash withdrawals and banking needs. This service ensures passengers can access funds easily while traveling.
  • Elevators: Elevators are available to provide easy access to different levels and platforms within the station. This helps passengers with luggage, mobility challenges, or those preferring not to use stairs.
  • Metropolitan Lounge: Amtrak’s Metropolitan Lounge at the station offers a comfortable waiting area with complimentary refreshments and Wi-Fi. It is available to select ticket holders and loyalty members.
  • Payphones: Payphones are installed throughout the station for public use, allowing travelers to make calls even without mobile phones. These are a reliable option for communication in emergencies.
  • Amtrak Ticketing Kiosks: Self-service ticketing kiosks allow passengers to buy or print tickets conveniently without standing in line at counters. These kiosks speed up the ticketing process.
  • Restrooms: Clean and accessible restrooms are available in multiple locations within the station for passenger convenience. Facilities include family and accessible restrooms.
  • Unaccompanied Child Travel Allowed: The station accommodates unaccompanied minors traveling with Amtrak, providing assistance and ensuring their safety during boarding and departure.
  • Amtrak Wi-Fi Available: Free Wi-Fi is offered throughout the station, enabling passengers to stay connected, check schedules, or work while waiting.
  • Checked Baggage: Baggage check services are available for passengers traveling with larger or multiple bags. Staff assist with the secure handling of checked items.
  • Parking: The station has a multi-level parking garage offering daily and long-term parking options close to the entrance. This provides convenience for passengers driving to the station.
  • Accessible Platform: Platforms are designed for accessibility, featuring ramps and level boarding to assist passengers with mobility devices or disabilities.
  • Accessible Restrooms: Accessible restroom facilities meet ADA standards, ensuring comfort and usability for all passengers, including those with disabilities.
  • Wheelchair Available: Wheelchair assistance is provided upon request, helping passengers with mobility needs navigate the station and board trains.
  • Wheelchair Lift Available: For train boarding, wheelchair lifts are available to safely assist passengers onto trains that require additional accessibility support.

Note: Washington Union Station combines historic grandeur with modern amenities to accommodate diverse passenger needs, making travel easier and more comfortable.

Convenient Parking Option at Washington DC Amtrak Station 

Here at the Washington, D.C. Amtrak station, you will find convenient parking options, offering both short-term and long-term spaces to make your travel experience hassle-free.

  • Union Station Parking Garage: Located at 30 Massachusetts Ave NE, this multi-level garage is open 24/7. Parking rates start at approximately $11 per hour with daily maximums available, providing convenient access to the station.
  • Nearby Private Garages: Several private parking garages and lots are within walking distance of Union Station. Rates generally range from $15 to $30 per day, depending on the location and duration of parking.
  • Monthly Reserved Parking: Metro offers monthly reserved parking permits near the station for about $65 plus daily fees. These spaces are close to elevators and entryways, saving time for frequent travelers.
  • Short-Term and Hourly Parking: Ride lots and pay-by-the-hour parking options are available with payment accepted via credit card, coins, or mobile apps like ParkMobile.

Note: These parking facilities provide secure, convenient options for travelers using Amtrak Station Washington dc by car, ensuring hassle-free station access.

Commonly Asked Questions 

Where is the Washington D.C. Union Station located?

The station is conveniently located at 50 Massachusetts Avenue NE, Washington, DC 20002-4214, and it is easily accessible by public transportation.

What routes are served by the Amtrak Station Washington dc?

Acela Express, Northeast Regional, Floridian, Cardinal, Crescent, Carolinian, Palmetto, and Silver Meteor serve the station.

What services are available at the station?

Services include ticket counters, kiosks, Wi-Fi, baggage check, parking, accessible facilities, lounges, elevators, and ATMs.

How can I get the latest schedule information?

Visit Amtrak.com or use the Amtrak app to view real-time train status. Station monitors and announcements also provide current updates.

What causes Amtrak Washington Union Station delays?

Most delays are caused by factors such as freight train interference, signal and switch malfunctions, rail congestion, and equipment-related problems.

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